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Responsible Gaming

Responsible Gaming at mlhd — keep the fun, keep the control

Mlhd believes gaming should be a healthy part of your entertainment. We're committed to helping you enjoy it within safe boundaries.

18+ Age Restriction
24/7 Support Services
100% Voluntary Limits
Free Counselling Services
Our Tools

What mlhd Offers for Responsible Gaming

We've put together a range of special features to help keep your gaming experience healthy and enjoyable

Set Deposit Limit
Set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Session Time Limit
Set a maximum time limit for each gaming session. When time is up, mlhd will automatically notify you and log you out if needed.
Cooldown Break
Take a voluntary break for anywhere between 24 hours and 6 weeks. Your account will be suspended during this time and no transactions will be processed.
Self-Exclusion Feature
For a longer break, self-exclude for anywhere between 6 months and 5 years. Reactivation is not possible during this period.
Loss Limit
Set a maximum cap on how much you can lose within a given period. Once the limit is reached, betting will stop automatically.
Expert Advice
If you're feeling addicted to gaming or concerned about your habits, reach out to our trained support team for free.

Important: mlhd is for players aged 18 and above only. Gaming is a form of entertainment, not a source of income. Play smart and stay responsible.

Details

What Responsible Gaming Means

Responsible gaming means enjoying gaming as a healthy form of entertainment. At mlhd, it means staying in control of your budget, time, and emotions — and making sure gaming never has a negative impact on your daily life.

We know that many people in Bangladesh see online gaming as a way to unwind. Respecting that, mlhd is committed to making sure no one faces financial or emotional harm.

Responsible Gaming Play for fun, not for profit
Budget Setting Only play with money you can afford to lose
Time Limits Stay mindful when gaming — don't lose track of time
Family First Game after family and work, not before
Step by Step

How to Set Your Limits

Once you're logged into your mlhd account, go to the Settings menu and navigate to the Responsible Gaming section to access all available tools.

1
Log in to your account

Click the "Log In" button in the top right corner to access your account.

2
Go to Profile Settings

Click your name in the top right corner and select "Settings".

3
Responsible Gaming Tab

Click the "Responsible Gaming" tab on the Settings page.

4
Choose Your Limits

Set a deposit limit, time limit, or a break — whatever you need.

5
Confirm

Save your changes. Deposit limit reductions take effect immediately.

Check Yourself

Gaming Habits Self-Assessment

Ask yourself the following questions
If more than three of your answers are "Yes", please speak with our support team.
I often end up spending more than my budget and regret it later.
You feel the urge to keep betting to chase back your losses.
You feel irritated or angry when asked to stop gaming.
I hide my gaming from family or friends.
Gaming feels more important than work or studies.
I skip sleep or meals to keep gaming.

FAQs

Responsible Gaming FAQs

Yes, you can increase your deposit limit, but it won't take effect right away. For your protection, any request to raise your limit will be processed after a 24-hour delay. Lowering it, however, takes effect immediately.

Once your self-exclusion period ends, you can reactivate your account. However, early removal of the exclusion is not possible. This rule is in place for your own protection.

If you believe a family member is struggling with gaming addiction, contact our support team. We can place restrictions on or investigate the account in question. Email us at support@mlhd.onl.

Yes, gaming addiction is a recognized mental health condition. It can seriously impact family relationships, financial stability, and overall well-being. mlhd is actively working to raise awareness on this issue.

mlhd follows a strict age verification process. KYC verification via National ID or birth certificate is mandatory. If a minor is identified, their account is closed immediately.
Protection Tools
01
Reality Check
Automatic pop-ups will appear at set intervals showing how long you've been playing and how much you've spent — keeping you informed at all times.
Enable it in Settings
02
Self-Exclusion History
Previous self-exclusion records are kept on file. Multiple exclusions receive extra attention from our team, and we'll reach out if needed.
in your saved profile
03
Spending Report
View a detailed monthly spending report — see exactly where your money went, and how much you won or lost. Transparency is your best protection.
In transaction history
Warning Signs

Watch out for these signs

Overspending High Risk
Betting again to chase losses High Risk
Hiding your gaming from family Moderate Risk
Staying up late or losing sleep over gaming Moderate Risk
Spending more time than usual occasionally Low Risk
Support

Get in Touch for Help

Live Chat Active 24/7
Email support@mlhd.onl

If something feels wrong, don't wait — contact us today. Our support team will assist you in complete confidence.

Play safe, play happy

Sign up with mlhd and use our responsible gaming tools to enjoy a safe, healthy, and fun experience.

Register Now Have more questions?
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